Shipping Policy
Shipping Policy
At Simplio, we ship internationally and work to deliver your order smoothly, safely, and as quickly as possible. Please review our shipping rates, delivery details, and fulfillment notes below before placing your order.
Limited-Time Free Shipping
We currently offer limited-time free shipping on eligible orders. When active, free shipping will be available at checkout and may replace the standard shipping rates listed below.
Shipping Rates
Shipping costs are calculated based on your delivery destination and the shipping option selected at checkout.
| Destination | Shipping Method | Shipping Rate |
|---|---|---|
| United States | Standard Shipping | $5 |
| United States | Fast Shipping | $8 |
| Canada | Standard Shipping | $20 |
| Other Countries | Standard Shipping | $40 |
Order Processing & Fulfillment
Some products are shipped directly from our manufacturing partners or suppliers.
After you place an order, the product is sent to the supplier for processing and fulfillment.
Delivery usually takes 3–5 business days, depending on your location.
International Shipping
Simplio sells internationally. Delivery times and shipping availability may vary depending on your country, local courier network, customs processing, and product availability.
Customers are responsible for any customs duties, import taxes, VAT, local fees, or government charges that may apply in their destination country.
Delivery Delays
While we do our best to deliver orders within the estimated timeframe, delays may occur due to customs inspections, courier delays, weather conditions, public holidays, incorrect addresses, or events outside our control.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order. Simplio is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete delivery details.
Tracking Information
Once your order has been processed and shipped, tracking information may be sent to the email address provided at checkout, where available.
Need Help?
For shipping questions or order support, contact us at:
New Simplio LTD
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom